HFRRF Office Update

6/1/2020

As the COVID-19 health situation evolves, we are proactively taking steps to help curtail spread of the virus while upholding our commitment to you.  

If you need assistance, please refer to these helpful guidelines. 

  • Find answers to many of your questions on this website
    • The HFRRF website contains general information including news, Board agendas & minutes, Conference Center Information & more
    • In the member section, you can access secure, private information including personal details, financial information & Member directory
    • Forgot your username or password? Call member services 281-372-5100
  • Contact HFRRF for personalized service
    • Staff answer calls & respond to emails Monday – Friday 7:30am – 4:00pm
    • Virtual appointments are available via ZOOM video conferencing app
    • If meeting in-person is required, a limited number of office appointments will be available starting June 2nd.  New health protocols include mask requirement & screening.  When you arrive, you will need to call us from your cell phone.
    • No walk-ins please

On behalf of all of us at HFRRF, thank you for your understanding & support during this challenging time.  We will continue monitoring the impact of the coronavirus & keep you informed of any operational changes. 

Remember, we are all in this public health situation together. 

Stay safe & healthy!