G & L Conference Center
Frequently Asked Questions (FAQ)
• Hours of Operation
• Scheduling an Appointment to View the Facility or Ask Questions
• Facility Rental
• Deposit
• Contracts and Rental Payments
• Vendors • Security
• Alcohol
• Event Details
• Event Day
Hours of Operation
Q: The doors are locked and lights are off. What are the office hours?
A: Our office is in the two story HFRRF building. Regular office hours are Monday – Friday 7:30am – 4pm. Changes to this schedule will be posted on the website main page www.hfrrf.org
Q: Do I need an appointment? A: You can stop by during business hours to pick up a brochure/business card, make a payment or tour facility, ask questions, or plan your event, if someone is available and there are no events in progress, however, appointments are preferred.
Scheduling an Appointment to View the Facility or Ask Questions
Q: Why it may be best to schedule your visit to view the facility and/or meet with someone?
A: The facility may be in use during the week and on weekends. An appointments are preferred to ensure you will be able to view the facility and that someone will be available to meet with you. Q: Can I make an appointment for Saturday or Sunday? A: Please call or email to request a day and time. On a weekend, you may be able to see the room set up and possibly decorated for a social event.
Facility Rental
Q: Do I have to be a firefighter to rent?
A: No, the facility may be rented by the public.
Q: My friend is HFD. Can he rent it for me?
A: Houston Firefighter Members (active and retired) only receive a discount for events in honor of an immediate family member, but you can rent it at the Non-Member Rate.
Q: I am a volunteer firefighter. Do I get a discount?
A: Only Members of HFRRF qualify for the discount. These are active and retired Houston Firefighters.
Q: Is there a discount for HPD?
A: Only Members of HFRRF qualify for the discount. These are active and retired Houston Firefighters.
Q: How far in advance can I book a date?
A: Events may be booked up to 18 months in advance.
Q: What is the max seating?
A: Our facility can seat 250 to 300 comfortably for a banquet with DJ and dance floor.
Q: Can I rent a small section or just section C for a night or weekend event?
A: No. We only rent the entire facility as one large room (ABC) for night and weekend events.
Q: Is there an extra charge for events held on a holiday?
A: Yes. There is a $300 holiday labor fee.
Q: What equipment do you supply and is there an extra fee? Will everything be set up when we arrive?
A: Rental rate includes tables, chairs and dance floor which will all be set by the start of your rental hours.
Q: What size are the round tables? How many chairs fit per table?
A: The rounds are 60” or 5’. We place 8 chairs at each round table.
Q: Do you have easels available? If so, what color? Is there a charge for this?
A: Yes. We have a brass easel and a black wrought iron easel. You may use these at no charge.
Q: Do you supply linens? If so, is there a fee? What color linens are available?
A: Rental includes white tops and black skirts on (9) rectangular tables for guest book, bar, DJ, buffet, etc. White or black 85” linen tablecloths for guest tables may be ordered for $10 each + tax. Q: Do you cater?
A: No. You can bring your own food or use a vendor.
Q: Do you supply dishes?
A: No. Most clients use disposable plates, cups, etc.
Q: Is there a kitchen and can I use it?
A: Yes, the kitchen is equipped with stainless steel tables, stove, oven, refrigerator, and freezer for your use.
Q: Does the kitchen come with pots, pans, and utensils?
A: No.
Q: Do you have an ice machine?
A: No, only a freezer - you must supply bags of ice, but you can place them in the freezer.
Q: How many bags of ice will I need?
A: Standard is ¾ - 1# per person so about 200# ice = (20) small 10# bags or (10) large 20# bags for 250 guests
Q: Do we need to supply garbage bags, etc?
A: No – our monitor takes out the trash throughout the event. They clean and stock the restrooms.
Q: What do we have to clean up?
A: Please make sure guests place trash in the cans provided and tabletops are clear at the end of the event.